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Win the Day

Yesterday · completed and earned

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Completed revenue is the sum of income-account line items on invoices for jobs completed that day, pre-tax and net of discounts. This matches the Completed Revenue figure on the ServiceTitan modular dashboard. It is lumpy by nature: a four-day install books nothing for three days and its whole invoice on the fourth, so a hard day of work on big jobs can read as a bad day.

Earned production answers the other question — what the crews actually produced that day, whether or not anything was signed off. Every appointment finished that day earns its share of its job's invoice: invoice income × man-hours done that day ÷ the job's basis hours, where basis is every appointment on the job (worked, booked or on hold) or the labour hours sold on its estimate, whichever is larger. Man-hours are duration × technicians assigned. It is the same recognition rule the Month to Date page uses for its work-in-progress bands, so the two pages cannot disagree.

The two measures overlap and must never be added. A job finished yesterday appears in full under completed revenue and at its yesterday share under earned production. They are two ways of asking whether the day was worth the budget, not two revenue streams. Over a job's whole life its earned pieces sum to exactly its completed figure, so both are compared against the same daily goal.

Dated by job completion, not by invoice or service date. Jobs are often marked complete the morning after the work, so a day's figure can include work performed the day before.

Daily goal = the month's budgeted revenue for that division and department ÷ the month's weekdays (Mon–Fri). Budget covers June–December 2026. Weekend days show no goal, because the budget is paced over weekdays only — weekend revenue is upside against the month.

Sales departments carry no revenue budget: a sales job produces a sold estimate, and the money lands on the install job that follows.