Sold install work that has not been completed, with revenue recognised against the schedule actually worked. “Not complete” is four different situations and they are separated below, because a single in-progress figure mixes live installs with job records that have been sitting open for years.
Job count and value are shown on separate scales on purpose. Where the two disagree — many jobs, almost no money — the records are the problem, not the workload.
Sold is the sold estimate value on the job's project, split across that project's install jobs by scheduled hours. Earned is the greater of what is already itemised on the job's invoice and the sold value × the share of scheduled hours completed. Remaining is the rest — the part that has not reached revenue. An overdue job has an appointment sitting in the past that was never completed or rescheduled; on the chart those jobs carry a dark ring.